Shipping policy

🔥 Hamptons Aura Shipping Policy

Shipping & Delivery Policy

At Hamptons Aura, we are committed to providing fast, reliable, and hassle-free shipping for all orders. Below are the details of our shipping process:

📦 Processing Time

  • Orders are processed and shipped within 1-2 business days.

  • All orders are handled in-house in New York to ensure quality and efficiency.

  • Orders placed on weekends or holidays will be processed on the next business day.

🚚 Shipping Costs & Delivery Estimates

  • Standard Shipping: FREE on all orders (Estimated delivery time: 5-7 business days).

  • Shipping Carrier: We currently ship via FedEx.

  • We do not offer express or expedited shipping at this time.

🌍 Do You Ship Internationally?

At this time, we do not offer international shipping. We currently ship only within the U.S.

📦 Order Tracking

  • Once your order is shipped, you will receive a tracking number via email to monitor your delivery.

  • If you have not received your tracking information within 48 hours of placing your order, please contact our support team.

📢 Lost, Stolen, or Delayed Shipments

  • If there is an issue with shipping, we will keep you updated throughout the process.

  • If your package is lost or stolen, we will offer to refund you or send a replacement product at no additional cost.

  • If your package is delayed beyond the expected delivery timeframe, please contact us, and we will work with FedEx to resolve the issue.

📦 Returns Due to Incorrect Address

  • Please ensure your shipping address is correct at checkout.

  • If a package is returned due to an incorrect address, the customer will be responsible for any reshipment fees.

❓ Need Help?

For any questions regarding your order or shipping, contact our support team at hamptonsaura@gmail.com. We are happy to assist you!

🚀 Thank you for choosing Hamptons Aura!